Name:
E-Mail:
Order #:
Date of Service:
We at Overhead Door Company of Burlington Vermont wish to sincerely thank you for your business. Our objective is to complete every installation and repair to your total satisfaction. Our goal is to exceed your expectations. How did we do on the project referenced above?
(6 Being the Highest Score) When you made the initial call or visit to Overhead Door, were you treated in a courteous and helpful manner?
Was the sale staff knowledgeable and able to answer your questions?
Did our sales representative conduct your appointment and proposal in a timely and knowledgeable manner?
Did our installer/technician perform their work in a timely and professional manner?
How would you rate our service?
Did the quality of the material that you purchased meet your expectations?
Yes No
Were you happy with our overall service?
Would you recommend us to prospective customers?
If no, then why?
We appreciate your business and feedback about our performance. These responses are very important as they will assist us in determining any areas we need to improve upon, as well as identitfy those areas we are doing well in.
